Add/Edit Roles

Roles are used to control what features users can access within the Allegiance system. A single user can only be assigned one role so the role needs to include everything a user needs. On the other hand, multiple users who have the same job responsibilities can share a single role.

 

Roles are made up of two parts, Feature Permissions and Management Rules. Management rules only apply to roles that include access to Customer or Employee Voice.

 

What do you want to do?